Skill
auto-customer-service-claw/SKILL
自动客服应答虾 — 处理客户咨询的自动化回复系统。核心能力：意图识别与分类、知识库匹配、智能转人工判断、多轮对话管理。当以下情况时使用此 Skill：(1) 用户要求搭建或配置自动客服系统，(2) 需要处理客户咨询的自动化回复（售前、售后、账户问题等），(3) 需要配置 FAQ 知识库、意图识别规则或回复话术，(4) 需要启动/管理客服机器人服务，(5) 用户提到"客服"、"自动回复"、"智能客服"、"机器人客服"、"咨询"、"售前"、"售后"、"FAQ"、"问答"、"24小时客服"、"秒回"。
○ declared by the publisher, as-isSafety
Safety · gateassessed 3mo ago
Anone severity-bearing · 17 informational
Graded from 0 severity-bearing findings on this release.
A gate; it passes or fails, never weighed against price or quality.
Reliability & Quality
n/a
Reliability & Qualityassessed 3mo ago
n/anot assessed
Not assessed; no producer has emitted into this category. An absence, not a zero.
Findings with severity, graded on the same letter scale as safety.
not assessed
Cost
n/a
Costassessed 3mo ago
n/anot assessed
Not assessed; no producer has emitted into this category. An absence, not a zero.
Declared external service dependencies. Never a monetary figure.
not assessed
Popularity
n/a
Popularity · not a figureassessed 3mo ago
n/anot assessed
Not assessed; no producer has emitted into this category. An absence, not a zero.
Context read off the linked repository. It enters no ranking and no grade.
not assessed
Performance tested for◌ not assessed
no controlled task evaluation on this release
Repo◌ not assessed
Vettd Note
No Vettd note yet for this asset.
Best for
Not for
Re-assessed 3mo ago · 1 of 7 categories assessed
Record lookup
◌ Vettd does not install assets; this record describes a copy you obtain yourself.
Custody chain○ no source link recorded
Unknown author ◐repo △ not assessedversion = △ no commit pinnedsha256:cmro…3umd ◐ signature △ not assessedlicense △ none declaredrecord 10805407-b637-4a3c-81c5-b1bf901488e6 · live
Evidence · 1 of 7 categories · 17 signals
Safety● gradedAmost recent 3mo ago17 signals
how it was established17 signals · vettd · scan
show
scripts/ directory presentflaggedBundled executable scripts foundvettd · scan · 3moInfo
No --help supportflaggedscripts/chatbot-server.sh: Add argument parsing with --help output so agents know the script's interfacevettd · scan · 3moInfo
No --help supportflaggedscripts/knowledge-updater.sh: Add argument parsing with --help output so agents know the script's interfacevettd · scan · 3moInfo
No external URLs in skill definitionflaggedSKILL.md and references/ files do not reference external URLsvettd · scan · 3moInfo
No repository linkflaggedNo repository field found in SKILL.md frontmatter. Skills without a verifiable source repository cannot be externally audited.vettd · scan · 3moInfo
Valid name fieldflaggedName "auto-customer-service-claw" follows spec (lowercase, hyphens, ≤64 chars)vettd · scan · 3moInfo
No clear workflow structureflaggedConsider adding numbered steps or a structured procedure for the agent to followvettd · scan · 3moInfo
Progressive disclosure usedflaggedSKILL.md body references files in references/, scripts/, or assets/ — agents can load additional context on demand instead of consuming everything upfrontvettd · scan · 3moInfo
SKILL.md presentflaggedRequired skill definition file foundvettd · scan · 3moInfo
Description lacks usage contextflaggedAdd context like "Use this skill when..." to help agents know when to activate itvettd · scan · 3moInfo
No evaluation test casesflaggedAdd an evals/ directory with test prompts and expected outputs to measure skill qualityvettd · scan · 3moInfo
SKILL.md body length is reasonableflagged91 lines (recommended: under 500)vettd · scan · 3moInfo
No prompt injection or jailbreak signals detectedflaggedScanned text content for instruction override, jailbreak framing, credential solicitation, and embedded injection markersvettd · scan · 3moInfo
references/ directory presentflaggedAdditional documentation files available for progressive disclosurevettd · scan · 3moInfo
Description within character limitflagged250/1024 characters usedvettd · scan · 3moInfo
Examples includedflaggedFound code blocks, input/output samples, or an examples section — concrete samples help agents pattern-match effectivelyvettd · scan · 3moInfo
No secrets or unsafe code patterns detectedflaggedScanned all files for credentials, private keys, and code-level risks (eval, shell exec, destructive ops)vettd · scan · 3moInfo
Reliability & Quality◌ not assessednot assessed0 signals
how it was establishednot assessed; no producer has emitted into this category
Not assessed; no producer has emitted into reliability & quality for this asset. That is different from a check that ran and found nothing, which the record would carry as a row of its own.
Performance◌ not assessednot assessed0 signals
how it was establishednot assessed; no producer has emitted into this category
Not assessed; no producer has emitted into performance for this asset. That is different from a check that ran and found nothing, which the record would carry as a row of its own.
Cost◌ not assessednot assessed0 signals
how it was establishednot assessed; no producer has emitted into this category
Not assessed; no producer has emitted into cost for this asset. That is different from a check that ran and found nothing, which the record would carry as a row of its own.
Compatibility◌ not assessednot assessed0 signals
how it was establishednot assessed; no producer has emitted into this category
Not assessed; no producer has emitted into compatibility for this asset. That is different from a check that ran and found nothing, which the record would carry as a row of its own.
Popularity◌ not assessednot assessed0 signals
how it was establishednot assessed; no producer has emitted into this category
Not assessed; no producer has emitted into popularity for this asset. That is different from a check that ran and found nothing, which the record would carry as a row of its own.
Characteristics◌ not assessednot assessed0 signals
how it was establishednot assessed; no producer has emitted into this category
Not assessed; no producer has emitted into characteristics for this asset. That is different from a check that ran and found nothing, which the record would carry as a row of its own.
Coverage1 of 7 categories assessed · shown
Safety
✓ assessed
assessed as findings and a letter grade, not as signals
Reliability & Quality
△ not assessed
no producer has emitted for this category
Performance
△ not assessed
no producer has emitted for this category
Cost
△ not assessed
no producer has emitted for this category
Compatibility
△ not assessed
no producer has emitted for this category
Popularity
△ not assessed
no producer has emitted for this category
Characteristics
△ not assessed
no producer has emitted for this category
Freshness & re-evaluation
assessed3mo ago · Vettd core○ untracked
source stateThis asset is not yet covered by scheduled change detection.
re-check policyno re-check is scheduled for this assetnot scheduled
re-run whena new release ships, the upstream source changes, or the scanner ruleset is revisednot scheduled
Limitations & open conflicts
limitationReliability & Quality, Performance, Cost, Compatibility, Popularity, Characteristics are not assessed: behaviour there is unmeasured, not clean△ gap
conflictno two sources report the same quantity on this record
Verify: does this record describe your copy?
What record 10805407-b637-4a3c-81c5-b1bf901488e6 covers
scannerv1△ superseded by v11
validityassessed 3mo ago · Staleness unknown
this record was taken at digest sha256:cmrodmlmt1jd… compare it against the digest your own scan prints
Reproduce: re-run the evidence yourself
runs the same scanners against your own copy; the published record is never overwritten
How this record comparesagainst other published records · full comparison →
Signal kinds
▲ finding: something to act on, carries a severity● measurement: a reproducible quantityƒ estimate: inferred from a sample▪ fact: read directly off the artifact◆ classification: assigned from a taxonomy◌ nothing found: a producer looked and emitted no object◇ context only: described, never graded
Custody marks◐ computed by vettd○ declared by the publisher, as-is△ not assessed: nothing looked